Support

Get started, find an answer in the guide, or reach us directly — whichever’s fastest.

Common questions

I can't sign in — what do I do?

Use “Forgot password?” on the sign-in screen (web or mobile) to get a reset email. See Account help.

Why doesn't my exercise's progress trend show up?

Exercise-name matching runs in the background and can take a few minutes — see Progress and history.

Can I delete a workout after finishing it?

Not yet — see Logging workouts for what can and can’t be edited after a session is finished.

How do I connect with my trainer or client?

Either side can send a request once onboarding is complete — see Trainers and clients.

Still stuck? Email support@dodson.me.uk directly, or use the contact page.